Shipping methods

You can pick up your won lots or have them shipped to your address.

The lots can be picked up either from our offices in Thessaloniki or from our branch in Athens, without incurring any shipping costs.


FOR SHIPMENTS WITHIN GREECE:

The items will be sent to your location via our partner courier company (ELTA COURIER) or via the Greek Post Office as a registered letter. Cash on delivery is supported in both cases.

EUROPEAN UNION COUNTRIES:

The items are shipped to your location through one of the cooperating courier companies (FEDEX, TNT, DHL) or through the Greek Post Office as a registered letter.

COUNTRIES OUTSIDE EUROPE:

In countries outside Europe, your items will be shipped via FEDEX and your items will need to go through customs. Customs fees are the responsibility of the recipient.


*In the case of sending items as a registered letter with the Greek Post Office, shipping insurance cannot be added to the items and in the event of loss, our company is not responsible.


Order delay

Your order may be delayed for the following reasons:

  • If a product is not immediately available and we are expecting it to arrive shortly, our partner will inform you of the delay time and agree with you on how to manage your order.
  • If a product has been discontinued and has not been withdrawn from our website due to our negligence, our partner will contact you and suggest alternative solutions and agree with you on how to manage your order.
  • During periods of extreme weather events or strikes, as well as in any case of force majeure, which may affect the transportation and delivery of your order.
  • In the event that we attempt to contact you (by phone or email) for any clarification regarding your order and our communication is not possible.
  • YOUR CART
    • No products in the cart.